MusicBajaao ("MusicBajaao", "we") runs this website to help people find and contact music performers, and to help performers get bookings. When you book through the website, the advance is paid online through our payment partner Razorpay. This policy explains what personal data we collect, why, and the choices you have. We process personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Your account: when you log in with Google, your name, email address and profile photo, and the mobile number you add; when you log in with WhatsApp, your mobile number and the name you give.
- Enquiries and quote requests: your name, mobile number, event type and date, city, and any details you add (budget, guests, venue, notes).
- Bookings: quotes, messages and agreements in your account, booking and payment records (amounts and payment status, not your card or bank details), show-day updates (including the location a performer's phone shares when they mark their arrival at the venue), problem reports, and reviews you post (text and, if you add one, a video).
- Performer payouts: the UPI ID or payout account a performer adds to receive payments.
- Performer listings: your act name, performer type, categories, base city and travel areas, team size, lineup, languages, genres, occasions, starting price, description, services, equipment, YouTube links and the photos you upload, plus your name, mobile number and, if you add them, your email and profile link. Listing photos are stored in our Google Drive, or with our website host when you upload them in the artist studio.
- Freelancer listings: the name you choose to show, what you play, your base city and travel areas, experience, genres, fee per show, what you're available for, your description and gear, plus your mobile number and, if you add them, your profile link and notes.
- Hire requests: your name, mobile number, band or act, the role you need, the gig date, city and fee, and any notes.
- Artists' share pages: when you send a booking request from a page an artist shared with you, your name, mobile number, event, date and any details you add go to that artist only, so they can send you a quote, and we keep a record of it. Your phone remembers that you sent it, so the page can show how it is going. We count how many times each share page is opened, without recording who opened it. Reviews you leave after a show appear with the name you choose, never your number.
- Messages: what you send us on WhatsApp, by phone or by email.
- WhatsApp login and updates: if you log in with WhatsApp or say yes to WhatsApp updates, the mobile number you give for it, a record of the messages we send you there and whether they were delivered, and anything you write back. Login codes are never stored, only a coded check of each code for a short time. You can stop WhatsApp updates any time in your account settings or by replying STOP.
- Your location (optional): if you allow it, your browser shares your approximate location so the site can show performers near you. It is used only in your browser to pick the nearest city; it is not sent to us or stored. You can say no, or turn it off in your browser settings, and the site shows performers across India instead.
- Website use: if analytics are enabled, basic information such as pages visited, device type, approximate location and the ad or link that brought you here, collected through cookies and similar technologies.
- Performance videos: videos on performer profiles are hosted by YouTube. The video picture is loaded from YouTube, and the player loads only when you press play; YouTube's own privacy policy applies to the video.
Why we use it
- To reply to your enquiry and suggest suitable performers.
- To share your event details with performers you're considering, so they can confirm availability and quote.
- To keep the agreed booking details, payments and show-day updates in your account and the performer's.
- To review performer applications and promote listed performers.
- To improve the website and measure which ads and links work.
Consent
By submitting a form or messaging us, you consent to us using your data for these purposes. You can withdraw consent at any time by contacting us; we will stop using your data, except where the law requires us to keep it.
Who we share it with
- Performers relevant to your enquiry, and customers you've agreed to perform for.
- The public, once a performer listing is approved: the artist's profile (act name, type, city, travel areas, music, occasions, team size, lineup, languages, starting price, description, services, equipment, photos and videos) appears on the website. A performer's name, mobile number, email, profile link and our notes are never published.
- The public, once a freelancer listing is approved: the freelancer's card (the name they chose to show, role, city, travel areas, experience, genres, fee, availability, description and gear) appears on the website. Their mobile number, profile link and notes are never published.
- When we ask a performer or freelancer whether they're free, we send them the event or gig details (date, city, occasion, budget or fee), not your name or number. Artists you request quotes from see your first name and event details, never your number or email. We share your mobile number only with the performer you book, once the advance is paid.
- Service providers that help us run the business, such as Google (sign-in, form storage, email alerts to our team, and analytics), Meta (WhatsApp and ad measurement), Razorpay (online payments: when you pay an advance, Razorpay receives your name, email, mobile number and the payment details you enter; we never see your card number) and our website host. They may only use the data to provide their service to us.
- Authorities, when the law requires it.
We do not sell your personal data.
How long we keep it
We keep enquiry and booking records for up to 24 months after your last contact with us, and longer only where tax or other laws require it. You can ask us to delete your data sooner.
Your rights
You can ask to access, correct or erase your personal data, withdraw consent, or nominate someone to exercise these rights for you. You can also raise a grievance with us. We will respond as soon as reasonably possible.
Security
We limit access to your data to people who need it to serve you, and use reputable service providers. No method of transmission or storage is completely secure, but we work to protect your data.
Children
This website is intended for adults. Please don't submit forms if you are under 18; ask a parent or guardian to contact us instead.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact and grievances
For questions, requests or grievances about your personal data, contact MusicBajaao by email support@musicbajaao.com, or WhatsApp +91 63963 75864.