These terms apply when you use the MusicBajaao website or our help finding a performer, provided by MusicBajaao ("MusicBajaao", "we"). By using the website or sending an enquiry, you agree to them.
What MusicBajaao does
We help customers find and contact music performers. We are not an event management company: we do not organise, run or supervise your event. Each performer is an independent business responsible for their own performance, team and equipment. A booking is an agreement between you and the performer.
Enquiries and quotes
- An enquiry is not a booking. We suggest performers based on your requirements and what they tell us about their availability.
- Quotes come from the performer and state the price, what's included and their payment terms.
- When you book through your account, the agreed details (date, timings, sound, price and any conditions) are written into an agreement that both of you can see, so there is a written record.
- Please give accurate event details. Changes to the date, timings, venue or requirements may change the price or availability.
Payments
- When you book a performer through MusicBajaao, you confirm the booking by paying an advance of 40% of the agreed total online, through our payment partner Razorpay. The remaining 60% you pay to the performer directly at the event, as the written agreement says.
- Out of the advance, 10% of the total is MusicBajaao's commission, 10% is paid to the performer when the advance is received, and 20% is held and paid to the performer once the show is confirmed ended: when you confirm it, or 24 hours after the performer marks the show ended if you have raised no problem.
- Performers: listing is free. Our commission is 10% of the agreed total on bookings made through MusicBajaao, taken from the advance. Payouts go to the account you link with us, or by bank transfer or UPI from our team, and are shown in your studio.
- Enquiries, quotes and messages are free. Prices on profiles are starting prices; the agreed total is the one in the written agreement.
- The performer writes the agreement: timings, sound, the total and any conditions of their own. You read it and agree to book. Once you agree, it is locked: neither side can edit it, and our team changes it only when you or the performer asks, and tells you both what changed.
Chats and video meetings
- If you report or block a chat, our team may read it to look into what happened.
- Our team may join a video meeting made on MusicBajaao to check that the call is safe. Both people see in the chat when the team joins.
Cancellations and refunds
- Until the advance is paid, you can cancel a quote request or an agreed booking from your account at no cost. The performer is told.
- If the performer doesn't turn up, cancels, or doesn't deliver what the agreement says, tell us within 24 hours of the event, in your account or on the Report a problem page. We hold the advance while we hear both sides, and a no-show is refunded in full, including the performer's share.
- During our launch we may let you pay the whole advance by UPI straight to the performer instead of online through MusicBajaao (your booking shows when this applies). The performer then holds the advance: if the performer cancels or doesn't turn up, they must return the full advance to MusicBajaao within 7 days, so we can refund you.
- If you cancel after paying the advance, the advance is not refundable, because the performer has held your date and turned down other work. If the performer agrees to release you, we refund the advance in full.
- Refunds go back to the card, account or UPI you paid from, usually within 5 to 7 working days of our decision. Questions about a payment, payout or refund: accounts@musicbajaao.com.
- The 60% paid at the event is between you and the performer.
- If a performer cancels, we will try to suggest other available artists, but we can't guarantee a replacement.
Your responsibilities as a customer
You are responsible for your venue: stage space, power supply, sound permissions, local noise rules and cut-off times, and the safety of performers at the event.
Performers
Performers listed on MusicBajaao must keep their profiles accurate, including prices, lineup and travel areas, and must deal honestly with customers. When you list your act, you confirm that the photos and videos are of your own act and that you have the right to share them. We review every listing before it goes live, and we may edit, pause or remove a listing at any time. A listing doesn't guarantee enquiries or bookings. Labels such as "Verified" are added only by MusicBajaao.
Website content
Performer photos, videos and descriptions are provided by the performers, who confirm they have the rights to them. We may remove content or listings that are inaccurate or inappropriate.
Liability
To the extent the law allows, MusicBajaao is not liable for the quality of a performance, for the part of the price paid directly to the performer, for losses at your event, or for indirect losses.
Problems and complaints
If something goes wrong with a performer, a customer or the website, tell us on the Report a problem page or contact us by email support@musicbajaao.com, or WhatsApp +91 63963 75864. We hear both sides and help you reach a fair outcome, and we may pause or remove a performer who keeps getting genuine complaints. Refunds of the advance follow the Cancellations and refunds section above; the 60% paid at the event is between you and the performer.
Law and disputes
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts in India.
Changes and contact
We may update these terms; the date at the top shows the latest version. Questions: contact us by email support@musicbajaao.com, or WhatsApp +91 63963 75864.